PRACTICAL GUIDE
10 signs your company needs custom software
This guide brings together concrete criteria for making an informed decision before committing budget, schedule or architecture.
Criteria you should assess
Criteria you should assess
The team duplicates data across spreadsheets, email and disconnected applications.
Process exceptions force manual workarounds that are difficult to audit.
Current software limits an important service, channel or business model.
The accumulated cost of errors, licences and repetitive work exceeds improving the system.
A four-step decision process
A four-step decision process
Define the outcome
Describe the operational change you want and how you will know it works.
Set the boundaries
Separate essentials, useful additions and items that can wait for a later phase.
Test the risks
Review data, integrations, security, dependencies and maintainability.
Decide with evidence
Compare alternatives using the same criteria, not only their initial price.
How to compare alternatives
How to compare alternatives
Positive signals
The team duplicates data across spreadsheets, email and disconnected applications. Process exceptions force manual workarounds that are difficult to audit.
Warning signs
Current software limits an important service, channel or business model. The accumulated cost of errors, licences and repetitive work exceeds improving the system.
Checklist before deciding
Checklist before deciding
- Clearly defined outcome and users
- Main workflows and exceptions documented
- Data and integrations identified
- An owner for validating each delivery
- Maintenance and evolution considered
Frequently asked questions
Frequently asked questions
Is there one correct answer for every project?
No. It depends on the problem, users, integrations, urgency and the advantage the product must create.
Should the decision be based only on initial budget?
No. Compare total cost, evolution capacity, data ownership, maintenance and operational risk.
How can risk be reduced before development?
Through discovery, prototyping where useful, phased scope and verifiable acceptance criteria.
What should be documented?
Objectives, scope, exclusions, owners, deliverables, schedule, price, dependencies and support conditions.
Would you like to review your case?
Tell us the context and we will help organise scope, alternatives and the next step without turning an initial conversation into a forced sale.
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